At Sterling Medical Supplies, our primary goal is to ensure the swift and impeccable delivery of your medical supplies and equipment.
| Order Value | Delivery Cost |
|---|---|
| Up to £50 | £4.95 |
| £50.01 and over | FREE |
For orders exceeding £50 (ex VAT) within the UK mainland*, delivery is complimentary. A nominal fee of £4.95 (ex VAT) applies to all other UK orders. Our preferred carriers include DPD and UPS, along with Royal Mail for smaller items, depending on size, value, and delivery location.
Delivery Estimates
The estimated delivery time for each medical supply is outlined on the respective product page. If no specific delivery timeframe is indicated, rest assured that we strive to dispatch your order promptly—typically within 24 to 48 hours on business days.
For real-time updates on your medical supplies order, please contact our Customer Care Team at +44 020 8058 3531. They will provide you with tracking information or progress details upon request.
Feel free to reach out via email at contact@sterlingmed.co.uk. Our dedicated Customer Care Team will personally respond to your inquiry as promptly as possible.
European Delivery
Regrettably, we are currently unable to ship items outside of the UK due to restrictions imposed by our couriers. We apologize for any inconvenience this may cause.
*Certain larger or heavier items may require courier services for delivery to Northern Ireland, Scottish Highlands, or UK offshore islands. In such cases, we may contact you to arrange a courier supplement charge, but only if applicable to your specific item and delivery location. Deliveries to UK mainland addresses remain free of charge.