30-Day Hassle-Free Return Policy | Free Next Day Delivery Over £50*


Need help? +44 0208 0583531
Need help? +44 0208 0583531

Last Updated: February 1, 2024

Welcome to Sterling Medical Supplies Ltd. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit www.sterlingmed.co.uk and interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect:

  • Personal Information: When you place an order, register an account, or contact us, we may collect personal information such as your name, email address, shipping address, and phone number.
  • Payment Information: When processing payments, we collect billing details, including credit card information. This data is securely handled by trusted third-party payment processors.
  • Website Usage Information: We may collect information about your interactions with our website, such as IP addresses, browser types, and pages viewed. This data helps us improve our website and enhance your user experience.

2. How We Use Your Information:

  • Order Processing: We use your personal information to process and fulfill your orders, including shipping and communication regarding your purchase.
  • Account Management: If you create an account, we use your information for account management, including order history and preferences.
  • Customer Service: Your information allows us to respond to your inquiries, provide support, and address any issues you may encounter.
  • Marketing and Communications: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of marketing communications at any time.

3. Information Sharing:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
  • Legal Compliance: We may disclose your information when required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.

4. Data Security:

  • We employ industry-standard security measures to safeguard your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

5. Cookies:

  • Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Your Rights:

  • You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any privacy-related concerns, please contact us at contact@sterlingmed.co.uk.

7. Changes to this Privacy Policy:

  • Sterling Medical Supplies Ltd. reserves the right to update this Privacy Policy periodically. We will notify you of any changes by posting the revised policy on our website.

8. Contact Information:

Thank you for trusting Sterling Medical Supplies Ltd. with your personal information.

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